FAQs
Who are you?
We are a UK-based luxury watch retailer, specializing in Rolex timepieces and other high-end Swiss watches. Our goal is to provide access to rare and sought-after models while ensuring a seamless and premium shopping experience. Albion Luxuries operates as a brand under our ICO-registered private limited company.
Company No. 16190037
Registered Office Address:
Altrivex Holdings
71-75 Shelton Street,
Covent Garden
London, United Kingdom
WC2H 9JQ
What kind of watches do you offer?
We specialize in Rolex watches, offering a selection of both new and pre-owned models. We also source and sell timepieces from other prestigious brands such as Patek Philippe and Audemars Piguet. Every watch we list is meticulously inspected for authenticity and quality.
Are your watches authentic?
Yes. Every watch we sell is 100% authentic and comes as a full set, including the original box and papers (unless stated otherwise). We have a zero-tolerance policy for counterfeits, and each timepiece undergoes a thorough verification process by our expert team before being listed for sale.
How do I place an order?
- Browse our collection of luxury watches.
- Select the Rolex or other timepiece you wish to purchase.
- Add to cart and proceed to checkout.
- Enter your details and complete payment securely.
- Receive an order confirmation and shipping details via email.
Do you buy watches?
Yes, we offer a buy and trade-in service for luxury watches, specializing in Rolex models. If you are looking to sell or trade your watch, please contact us with details and images, and we will provide an evaluation.
Who can place an order?
We currently ship within the UK only, but we may consider expanding internationally in the future. To place an order, you must be at least 18 years old.
What payment methods do you accept?
We accept all major credit and debit cards. Secure payment processing ensures that your transactions are safe and protected.
How long does delivery take?
We offer fully insured and tracked shipping to ensure your watch arrives safely. Delivery times vary depending on the watch, but you will receive a tracking number once your order has been dispatched.
Do you accept returns or exchanges?
Yes, we accept returns and exchanges within 14 days of purchase, provided that the watch is in its original, unworn condition with all packaging, paperwork, and factory stickers intact. Watches must not have been sized or worn. For more details, please see our Returns Policy.
Is my privacy protected?
Yes. We take privacy seriously and ensure that all customer data is securely stored. We do not share personal information with third parties beyond what is necessary for order fulfilment. For more details, please refer to our Privacy Policy.
How can I contact you?
For any inquiries or support, please reach out to us via email at ceo@albionluxuries.com.